Alla recensioner av Roger Persson
Review om: Booking
Hyrbil
I booked a trip to Sevilla where my car rental was booked via booking.com. They had a very fair deal of a mid size car for a little bit over 250 euro for 18 days. I also bought my full insurance from booking.com for 100 euro. Fair enough!
When we late night arrive to the subcontractor OK Mobility, I gave them my voucher of my deal with Booking.com. Yes, the car was no problem. No, the insurance was not valid. I tried to argue of course, but it ended with that if I would like to have the car, I needed to pay OK Mobilitys insurance. I paid the insurance, 370 Euro, almost twice the cost of the car! Hilarious!
Back in Sweden again, I contacted of course booking.com and demanded my 370 extra euros back from them, because booking.com sold me an invalid insurance. I was of course ok with the initial 100 euro insurance booking.coms costed me.
When I finally got an answer, booking.com hide behind several legal terms and said I should have called them up so they could have talked to OK Mobility. Well, have any one of you tried to CALL Booking.com? Close to midnight! Completely pointless. They are sorry for my troubles, but any kind of refund is out of the question. They should pay back my initial 100 euros for the invalid insurance they falsely sold me. Thanks booking.com!
Conclusion: Never trust boken.com. Never do any kind of business with them, since you have no chance to get right against them. Stay out of any of there so-called services. Don’t use the at all. Then you can be safe.
Roger from Sweden