Alla recensioner av Anthony
Review om: Supersavertravel
Stay Away From this Company!
EVERYONE READ THIS PLEASE!!
The behaviour of this company is unbelievable! So here is my advice for EVERYONE NOW. If like me you are still waiting for your money back from this company then this is what we now have to do.
1) CONTACT THE AIRLINE: I have contacted the airline in which I was supposed to travel with to find out if a refund has been issued or not. You will need your booking number to be sure to have your confirmation email at hand. Mine was refunded.
2) CONTACT TRAVEL COMPANY: Let them know that you have been in contact with the airline and your ticket(s) have been refunded. If they still claim to have not received the refund from the airline.
3) TIME TO MAKE AN OFFICIAL COMPLIANT: Sorry but you are more than likely not going to get your money back now. If you spoke to the travel company then you will know that it was some person in India answering your call and reading from a script they were given. That is why they keep repeating the same thing over and over because they don't know how to answer outside of that script. So this is what you need to do next.
4) CONTACT konsumentverket. se/ (not allowed to put links in so that is why it is broken) and make an official complaint against the company. If enough people complain then this will be taken to a Swedish court by the government to protect the people. Yes, this will take a bit of your time, but think of all the other people you will be helping by getting this company shut down.
5) LARGE AMOUNT: If your travel came to a large amount then you can also make a claim here kronofogden. se/Ansokaombetalningsforelaggande.html (not allowed to put links in so that is why it is broken) This costs you money 300kr to apply. So maybe it is only worthwhile to you if the money you are losing is a large amount. You can claim against the company.
As it is a registered company in Sweden you got to love the information that you can find online for free. For instance, the CEO is Max Mathias Hedlund of Stockholm, I will let you find his address yourself. But it is amazing that the same person is CEO of:
Gotogate International AB
Etraveli Group AB
Svenska Resegruppen AB
If you check out the reviews for all these companies you will see the same pattern that people are claiming not being refunded and making the same complaints.
If you go here: allabolag. se/5564099025/bokslut (not allowed to put links in so that is why it is broken) you will see that this company has CASH liquidity of 171% because they are keeping all OUR MONEY!
We are all going to be continued to be messed about by this company(s) unless we TAKE ACTION TOGETHER! TOGETHER WE CAN MAKE THINGS HAPPEN!!
Trustpilot please makes changes to your website so that people can leave ZERO stars. One star here is far too many!!! Thank you.