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Review om: Bravofly
Flyg
Bought a trip to Africa in 2021 signed a comprehensive protection of EuropAssistance S. A. Covid appeared again and Emirates canceled my return trip home. Tried to call BravoFly for help with what I can do but it didn't work not much help or support from them. Went to the Emirates office in the country but as my trip was booked through an agent they couldn't do anything. Book a new return trip home with another company so I got home. I have tried to get compensation for the cancelled trip home but the answer I got is that the flight has departed as planned. Also sent to EuropAssistance S. A compensation claim for extra expenses as I was allowed to stay 8 days longer than planned and it cost me more. The flight ticket home is still on Emirates but I can't access it as it is booked by an agent. In total with everything I spent 2000$, 20 000SEK more on accommodation and another return flight home and everyone disclaims any responsibility for my expenses. I will never book through an agent again definitely not BravoFly. Take your time and use the airline pages and put together the trip, easier to get compensation than messing around with agents that have no intentions to compensate you.