Ulta Beauty Recensioner

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Mest relevanta positiva recension

  2024-05-11
Self-care for the mind body an
I feel welcomed as soon as I walk in the door. Great sales and products. Läs vidare
Jocelyn Maya

Mest relevanta negativa recension

  2024-05-09
Bs place with a bunch of bs st
Bs place with a bunch of bs staff. Every single person I've came into contact with at this Ultra ...Läs vidare
Rita

Mest röster recension

  2023-08-27
ULTA ON LINE STEALS YOUR MONEY
Ulta beauty has been having problems on their website with payment processing. They charge your a...Läs vidare
Lori Banzhaf

Recensioner (90)

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 (2)

  (3)

  (1)

  (70)

  • Inga recensioner än!

    Hitta företag som du har erfarenhet av och skriv recensioner! Dina recensioner bidrar till en transparent marknad och förbättrar företagens tillförlitlighet..

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    If I could give a GAZILLION STARS ✨ I…

    If I could give a GAZILLION STARS ✨ I would! What an amazing and surprising experience my daughter and I had today at the Ulta in Klamath Falls Oregon. Yes folks. Klamath Falls. This Ulta has a hidden gem by the name of “Tyler” and wow is he ever GOOD at what he loves to do! I came in needing a change and I left it all in Tyler’s hands and his immeasurable creativity was let loose. The transformation was nothing short of miraculous and I couldn’t have imagined it going so well. He is a Michelangelo and I think a wizard! I will never go to any other hairdresser ever. And to add the cherry on top he also performed hair services on our lovely special needs daughter. He treated her like a queen from beginning to end. He also took the time to explain everything he was doing and was going to do - made sure she was comfortable and then worked his magic. He also showed her how to use her new products and tools to keep her new coiff looking tip top until our next appointment. She still hasn’t stopped beaming from ear to ear. She has a new and wonderful friend in Tyler. If you’re looking for “that” hairdresser then you’ll find everything you’re looking for and more in Tyler.


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    Not only in the US

    They are a very popular chain in the states for their products of cosmetics, skincare, fragrances, beauty saloons and haircare, but they are not only popular in the US. Their products are widely known and popular in many other parts of the world too. I know a lot of people when visiting the states buy a fair amount of stuff from ulta stores for treating themselves and as gifts. since they have a very trendy beauty products, it also comes as a very good gifts too. And they have a remarkably large inventory of cosmetics and skinbcare products. They have both the high-end kind of luxury setuff and also the more mass-market and affordable brands too. overall shopping experience is pretty enjoyable id say.


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    Frequent shopper

    I am a regular weekend customer at Ulta and love shopping there in Matthews, North Carolina. It's always a warm and happy environment. All of the Ulta employees are nothing short of wonderful! Special thanks to Maya (Salon Manager), and Tarica (register)! They make me feel so special every time I visit Ulta. Excellent customer service!!!! Thank you all for making my day and others a special experience! Love you guys!


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    womderful customer service

    I went to the Stockton CA Ulta today (11/12/23) before noon and I was helped from an employee who spent a lot of time with me and helped me choose shades of some products I was interested in. He took me over to the mirrors for testing shades and took care of me. He was concerned that I had a positive experience and I did!! He listened to what I described. I was pleasantly surprised and rate his service as excellent


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    Self-care for the mind body and soul

    I feel welcomed as soon as I walk in the door. Great sales and products.


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    Bs place with a bunch of bs staff

    Bs place with a bunch of bs staff. Every single person I've came into contact with at this Ultra store has been a rude, uptight a**hole. Do not recommend.


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    Dana at Ulta In Rockaway

    Dana at Ulta In Rockaway, NJ is simply amazing. She does a beautiful job on my color and cut every time. When I first started going to Dana I had no idea who she was. After 2 1/2 years she has become a friend and my amazing hair expert. I love how she listens to what I want but, makes it a million times better than I ever expect. If you’re looking for someone amazing go see Dana! Love ya girl


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    I usually go to the Ulta location here…

    I usually go to the Ulta location here in Phoenix Az on 24th street &Baseline. I usually do not receive good customer service but when Jiselle Delgado is there she give the best customer service she takes her time and really help you I wish there were more Ulta employees like her at this location. She is rated 10+ with her customer service. Thank you Jiselle Delgado


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    comfortable atmosphere to shop and take your time

    i like it better than sephora because the people don’t attack you as soon as u walk in the door and they don’t follow u around and make u feel uncomfortable, as if their assuming i’ll steal. hate that feeling…although i’m pretty sure they don’t sell MAC unfortunately, could be wrong tho. they sell fenty and plenty other great brands


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    Good experience…

    Just started ordering from Ulta online the last couple of weeks. Love my new products. It was so easy to order and very fast shipping and I received exactly what I ordered. Plus they sent me a lot of free samples. Thank you so much. I don't know what everyone is complaining about but for me, so far so good. LOVE all my free samples.


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    Terrible

    I wish I could give negative. What a horrible place with such mean horrible people.


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    I did not receive my delivery of…

    I did not receive my delivery of products costing $50. They claim it was delivered. I am filing a dispute with my bank.


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    "Eat $hit and d!3" like your employees…

    "Eat $hit and d!3" like your employees tell others.


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    Very unprofessional and VERY rude…

    Very unprofessional and VERY rude staff, literally telling people to “eat s*** and d!e.” Will be emailing the company with the photo proof!


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    FREE birthday gift

    They offer you a FREE birthday gift. Went online to order it and my code wouldn’t work so had to contact them to get a code and then found out my FREE Birthday gift would cost $6.95 to ship. Chose not to do that and go into the store. Went to the store and they were out but I could drive 20 miles to another store to get my. FREE Gift. Chose not to do that as well. They do not offer rain check. Every year this same thing happens not sure why they offer you a free gift for your birthday.


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    Deceitful practices

    Purchase made April 3 and return made April 9. Reward dollars were used and not refunded back to account when return was made. Customer service was contacted 3 times (Shanice, Christine) and all they know to do is lie, obsfuscate and deceit. They are the most worthless customer service in the industry. Email highlighting in detail the incompetence of their “customer service” department and the frustrations we go through was sent with details to Dave Kimbell, ceo; Aimee Bayer-Thomas, chief store operations officer and Michelle Crossan-Matos, chief marketing officer, to no avail. Their lack of caring and response matches the horrendous customer service. Obviously corporate culture and sanctioned. I will be returning items bought in April, and that will be my last visit to an Ulta store. Not worth the frustration nor my dollars.


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    Ulta just not what it used to be

    I have been a rewards customer for over 20 yrs. What has happened to Ulta? Not the same great service and they are the most expensive retailer for most of their products unless you have a coupon. I drove 45 minutes tor to buy a new product that had a gift. When I got there they were out of the gift again! So she offered to order it online and then I'll be sent the gift. But when she went to place there was no gift attached to it. I was so angry.It was such a wasted trip. So I called customer service. They only offered me the option of ordering myself online and seeing if I got the gift with purchase. I told them I probably will just go direct to the Retailer.I can get the same deal and probably free shipping as a new customer. I think Ulta will be closing stores.


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    So they no longer accept returns but in…

    So they no longer accept returns but in store. Recently had self tanner sent and bottle broken to beyond use...well closest store over 3 hours away and several hundred miles away I'd spend be spending more in shipping vs. Cost of product...talk about low ass service. Be different if stores all over...now they just ripping us off.


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    SUCK!!

    SUCK!!! They’ll Never be like Sephora. Customer service bad in store and online. They’re so outdated you can’t place an order over the phone.


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